1. Legal Compliance & Eligibility

You must:

• Be 18 years or older;

• Be a UK resident;

• Have a valid UK-issued prescription for any prescription-only medicines (POM), including Zopiclone;

• Only use our website in accordance with applicable UK laws and MHRA guidelines.

We do not serve customers outside the United Kingdom.

2. Prescription Requirements

Zopiclone is a prescription-only medicine. We only dispense medication upon receipt and verification of a valid prescription issued by a licensed UK prescriber.

By ordering from us, you confirm:

• You hold a valid prescription;

• You will submit it as required before dispatch;

• You will use the medication only as prescribed;

• You are not ordering on behalf of others.

3. Product Use Disclaimer

All content on this website is for informational purposes only. It does not constitute medical advice. Always consult a GP or licensed medical practitioner before using any medication.

4. Payment Terms

We accept payments through secure, PCI-compliant gateways. By making a payment, you:

• Confirm you are authorized to use the selected payment method;

• Acknowledge that payment must be made in full before your order is processed;

• Agree not to dispute legitimate transactions.

Fraudulent payments or chargebacks may result in legal action and reporting to relevant authorities.

5. Shipping & Delivery

We only deliver within the United Kingdom via tracked and insured services. Estimated delivery: 2–5 working days. Delivery times may vary and are not guaranteed.

We are not liable for delays caused by couriers or incorrect address details.

6. Refunds & Returns Policy

Due to legal and safety reasons, we cannot accept returns on any medications. You may be eligible for a refund only if:

• The product is faulty or damaged;

• The wrong item was sent.

All refund claims must be made within 7 days of delivery and require photo evidence. Refunds will be processed to the original payment method within 7–10 business days.

7. Age Verification

By using this site, you confirm you are 18 years or older. We may request identification to verify age and identity before order fulfilment.

8. Privacy Policy

We handle your personal information in accordance with GDPR and our Privacy Policy. All data is encrypted and never sold to third parties. Prescription details are processed securely and confidentially.

9. Limitation of Liability

We shall not be held liable for:

• Improper use or misuse of any medication purchased;

• Any side effects or harm caused by medication use;

• Delays beyond our control (e.g., postal strikes, weather).

Your use of our website and products is at your own risk.

10. Account Termination

We reserve the right to cancel or refuse orders and suspend customer accounts for:

• Failure to provide valid prescription;

• False personal or payment details;

• Violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the UK courts.

12. Contact Information

If you have any questions about these Terms or your order, please contact us:

Email: support@shopzopiclonedirectuk.com

Registered Business Address: 33 BRIDGEWATER ROAD, WEMBLEY, HAO 1AQ